Force Therapeutics

If you're having trouble logging into Force, there are two common reasons. Find yours below.

<a href="#h_58eac8bb87">I don't have access to Force yet</a>

<a href="#h_4060f9a7c5">Turn on cookies in your browser</a>

- <a href="#h_a62a460922">On a computer</a>
- <a href="#h_b8999c1e4a">On a phone or tablet</a>

1. <a href="#h_58eac8bb87">I don't have access to Force yet</a>
2. <a href="#h_4060f9a7c5">Turn on cookies in your browser</a>
 - <a href="#h_a62a460922">On a computer</a>
 - <a href="#h_b8999c1e4a">On a phone or tablet</a>

You'll usually get access to Force 30 days before your surgery.

If your account was created more than 30 days before your surgery, you'll get an email letting you know either how to create your password or what date you'll be able to start.

One month before your surgery, look for an email from Force Therapeutics with the subject line "Dr. _____ | Welcome to Force Therapeutics". That email will have your instructions for logging in and getting started.

If your surgery is within one month and you still don't have access, contact your Care Team. You can also reach Force via the support tool in the bottom right corner of the login page.

Force uses cookies to keep your account safe. If cookies are turned off in your browser, you won't be able to log in.

Paste chrome://settings/privacy into the address bar at the top of your screen.

1. Paste chrome://settings/privacy into the address bar at the top of your screen.
 
2. Press Enter.

Screenshot of address bar with chrome://settings/privacy link 

Screenshot of Chrome privacy settings with cookies highlighted

4. Make sure Allow third-party cookies is selected.

Screenshot showing allow third-party cookies selected

Click the three horizontal dots in the top right corner of your screen.

Scroll down to the Cookies section.

1. Click the three horizontal dots in the top right corner of your screen.
 
2. Click Settings.
 
3. Click View Advanced Settings.
 
4. Scroll down to the Cookies section.
 
5. Select Don't block cookies.

Screenshot of Microsoft Edge Advanced Settings showing the Cookies section with Don't block cookies selected

Click Safari in the top left corner of your screen.

1. Click Safari in the top left corner of your screen.
 
2. Click Preferences.
 
3. Click the Privacy tab.

Screenshot of Safari Preferences open on the Privacy tab

4. Make sure Block all cookies is not checked.

Click Firefox in the top left corner of your screen.

Make sure your Cookies settings match the screenshot below.

1. Click Firefox in the top left corner of your screen.
 
2. Click Preferences.
 
3. Click Privacy and Security.
 
4. Make sure your Cookies settings match the screenshot below.

Screenshot of Firefox Preferences on Mac showing the Privacy and Security tab with the correct cookie settings

Click the three horizontal lines in the top right corner of your screen.

1. Click the three horizontal lines in the top right corner of your screen.
 
2. Click Options.
 
3. Make sure your Cookies settings match the screenshot below.

Screenshot of Firefox Options on Windows showing the correct cookie settings

Open Settings on your phone or tablet.

1. Open Settings on your phone or tablet.
 
2. Scroll down and tap Apps.

Screenshot of Settings app with Apps highlighted

Screenshot of search with Safari highlighted

4. Scroll to the bottom and tap Advanced.

5. Find the Privacy section and make sure Block All Cookies is turned off. The switch should not be green.

Screenshot of Advanced privacy settings with Block All Cookies turned off

Tap the three vertical dots in the top right corner.

1. Open Chrome on your phone.
 
2. Tap the three vertical dots in the top right corner.

Screenshot of the Chrome browser on Android showing the three-dot menu in the top right corner

Screenshot of the Chrome menu on Android with Settings highlighted

Find out why you might not be able to log in and how to fix the two most common problems.

Why can't I log into Force?

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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Why can't I log into Force?

In this article

I don't have access to Force yet

Turn on cookies in your browser

On a computer

Google Chrome

Microsoft Edge

Safari (Mac)

Firefox (Mac)

Firefox (Windows)

On a phone or tablet

Safari (iPhone or iPad)

Chrome (Android)